Stunning traditional style with modern comforts. Delicious gourmet meals showcasing local delights. Helpful English-speaking staff. Great location for exploring hot springs and easy access to transportation. Spacious rooms and excellent onsen facilities. Comfortable and clean facilities. Lovely bamboo decorations. Smooth and relaxing milky onsen water.

Nothing everything was great.

During my Easter stay, I was impressed by the comfortable futons and various pillow options offered by the hotel. The traditional Japanese breakfast was delicious and beautifully presented. The location of the hotel was also convenient, with easy access to nearby attractions and transportation.

Although overall the hotel was enjoyable, the lack of English proficiency among some of the staff members made communication difficult at times. Additionally, the hotel did not offer many amenities beyond the traditional onsen experience.

The hotel's location was quite convenient, being a few minutes away from the railway station, which allowed us to easily access some attractions in the area. the rooms were spacious and had modern amenities. the traditional Japanese decorations created a nice atmosphere, and the bed was comfortable. the food was good, especially the breakfast. the hotel also provided a public bath and family bath to use.

The English communication with the staff was difficult, which made it challenging to get specific requests across.

We enjoyed our stay at this hotel. The staff was friendly and helpful, always greeting us with a smile and making us feel at home. Cleanliness was impressive, and the hotel facilities were great including a relaxing hot bath. Additionally, we appreciated the location, which was close to public transport and provided easy access to the surrounding area.

Can honestly say there wasn't anything not to like.

Enjoyed my romantice escape in this hotel. Loved the traditional Japanese decoration of the room and the comfortable bed. the hotel has a great public bath and the family bath is wonderful, perfect for couples. It is located near Beppu park and just 5 minutes from the station, making it easy to explore the surroundings.

The language barrier can be a bit frustrating at times and some of the staff had difficulties communicating in English. the lack of dinner availability was also disappointing, but there is a convenient Lawson store just a short walk from the hotel where guests can find snacks and drinks.

We had a wonderful stay at this place. The hotel is conveniently located near the train station, making it easy to explore the area. The proximity to Beppu park was a huge plus as we enjoyed taking peaceful walks there. The staff were incredibly friendly and attentive, making us feel welcome and well taken care of. The room was spacious and had all the amenities we needed, including heating and air conditioning. The hot bath facilities were a highlight and provided a relaxing way to unwind after a day of exploring. We also appreciated the option for room service and the availability of Wi-Fi throughout the hotel. we highly recommend this hotel for a comfortable and enjoyable stay.